Slack integration for DevRev

The Slack integration for DevRev simplifies the process of importing and syncing Slack public channel conversations into DevRev. This integration ensures knowledge accessibility and streamlines information retrieval from Slack.

Supported objects

The following Slack objects and their corresponding DevRev equivalents are eligible for import.

Importing from Slack

Follow these steps to import from Slack:

1. Go to the Marketplace and search for Slack in the Import category, then install.
2. In the snap-in config modal, click Install, then go to the Import section in your settings left nav.
3. Click Import and select the Slack logo.
4. Create a new connection to your Slack workspace or use an existing connection if available.
5. Once the connection is established, select the Slack workspace or specific public channels to import.

DevRev automatically maps fields from Slack to DevRev but may prompt for manual mapping if needed.

OAuth tokens

User needs to generate a User OAuth Token.

1. Create a new Slack app here: Slack Apps
2. Choose From Scratch, enter an app name, and pick a workspace.
3. Add scopes in the OAuth and Permissions page.
4. Add these scopes under User Token Scopes:
   • channels:history
   • channels:read
   • files:read
   • groups:history
   • groups:read
   • mpim:history
   • mpim:read
   • im:history
   • im:read
   • users:read
   • users:read.email
5. Generate the OAuth token by installing the app and copy the token.

Duration

The import duration depends on the volume of Slack messages and data. It can take seconds for small workspaces or hours for large-scale imports.

Post import options

After a successful import, you have the following options:

Sync to DevRev

Synchronize Slack messages and updates with the corresponding items in DevRev. This ensures real-time updates and continuous data syncing.

View report

Access detailed reports of imported Slack conversations and subsequent syncs.

Delete import

Remove all imported Slack data from DevRev, including conversations, users, and groups.

Edit connection

Modify the existing connection settings for future imports and syncs.

Sync to DevRev

After a successful import, you can choose to sync Slack conversations and updates to DevRev. This feature ensures continuous integration of Slack messages into DevRev.

One-time sync steps:

1. Go to Settings > Integrations > Imports.
2. Locate the previously imported Slack project.
3. Select Sync from Slack to DevRev.
   • ⚠ A one-time sync may overwrite modified fields in DevRev.

Historical imports

To view past Slack imports:

1. Go to Settings > Integrations > Imports.
2. Select the import you want to view.
3. Click on the context menu (⋮) and select View Report.

Periodic Sync

Enable automatic synchronization with DevRev on a scheduled basis. By default, the sync occurs once an hour.

Configuration steps

1. Go to Settings > Integrations > Imports.
2. Locate the previously imported Slack project.
3. Select Set Periodic Sync.

Enabling automation for synced items triggers events such as webhooks, notifications, and Snap-ins when new messages are imported.

Delete import

⚠ Deleting an import removes all imported content, including users, groups, members, and messages.

To delete an import:

1. Go to Settings > Integrations > Imports.
2. Find the previously imported project.
3. Select Delete Import.

Once deleted, the project can be re-imported if needed.