Ready to accelerate with conversational AI at work? Access expert training, curated resources, and proven best practices.
Avail additional $4,000 credits by registering on DevRevU and completing the courses.
Product Mastery Course
Complete DevRev: Product Mastery course and avail $500/person in credits.
Implementation Engineer Course - Part I
Complete DevRev Implementation Engineer Certification: Beginner (Part I) and avail $500/person in credits.
Implementation Engineer Course - Part II
Complete DevRev Implementation Engineer Certification: Beginner (Part II) and avail $500/person in credits.
Getting Started Checklist
Complete DevRev Getting Started Checklist and avail $1000/person in credits.
Access bite-sized video tutorials to kickstart your journey and make the most of DevRev’s AI-first capabilities.
Building a Knowledge Base in DevRev
Learn to set up Knowledge Base to empower your customers with self-service solutions
Activating AI in DevRev
Get started with activating conversational AI in DevRev to enhance customer interactions
Mastering Semantic Search in DevRev
Discover how to master semantic search in DevRev and transform your workflow
Continue Your Journey: The Full Playlist
Explore the full 'Getting started with DevRev' playlist to begin your journey
Delve into the ways by which you can delight customers and build strong brand association early on, using DevRev.
Introducing Conversations and Inbox
Delve into the basics of the DevRev Inbox and understand how to manage different types of customer conversations
Exploring tickets and their attributes
Learn more about the different stages on tickets, and how progress is communicated through tickets
Understanding Support Analytics and SLAs
Explore actionable insights and trends in customer experience metrics with our support analytics dashboard
Interactive walkthrough of SLA tracking
Learn how to use DevRev track SLAs of tickets, to ensure that your customer's requests are always responded to in time.
Find content to help you build better, faster, and more customer-centric products using DevRev.
Introducing Trails
Learn how you can use DevRev's Parts and Trails to connect end-user impact with development work.
Creating & Triaging Issues
Learn how engineers, PMs, designers, and others can work together and keep track of important changes through issues.
Prioritizing Backlog by Customer Impact
Learn how to use the Now, Next, Later view, quickly sort backlog by customer impact, group by product area, and escalate into a sprint work item.
Sprint Board and Insights
Get a guided tour on how to use DevRev’s Sprint Boards through this interactive walkthrough
Discover success stories and understand how DevRev is already empowering startups to achieve their goals.
Uniphore builds a proactive support culture with DevRev
Uniphore uses DevRev to get to the root of customer's problems and prevent them from recurring
Goodmeetings uses PLuG to reduce ticket resolution time
Goodmeetings uses DevRev’s PLuG widget to improve ticket resolution time and increase productivity across the organization
Descope streamlines support at scale with automation, AI, and unified collaboration
Descope streamlines support at scale with automation, AI, and unified collaboration
Rocketium brings agility to product development through a unified platform
Find out how Rocketium uses DevRev to assimilate customer feedback and expedite time to market.
Get insights directly from successful founders and industry leaders.
The Essential Methodology
DevRev is a blueprint for modern essential thinking. Read about the Essential Methodology to learn more.
Why traditional customer support won't work if you're a digital company
Conscious AI | Dr. Emma Lundberg x Navin Chaddha
Join Emma, Associate Professor at Stanford, and Navin, Managing Partner at Mayfield Fund as they delve into the academic and economic impacts of AI's thoughtful application.
Amplifying Creativity with AI
Scott, Chief Strategy Officer at Adobe explores the exciting intersection of AI and personal storytelling, revealing how creative expression is more accessible than ever.