COMPUTER FOR
Customer support teams
COMPUTER FOR
AI that actually, really, honestly helps support teams resolve tickets faster, with more confidence, so they can focus on higher-level work… Sounds too good to be true, right?
But that’s exactly what they get with Computer: a super-smart AI teammate, proven to speed up ticket resolution by 40%.
AUTOMATION IN ACTION
Bolt’s support team was pretty fast.
We made them oh-wow fast.
40%
Faster ticket resolution
25%
Increase in customer retention
4X
Increase in team productivity
More and more companies are choosing Computer…
Choose the AI teammate that helps resolve tickets faster
Summaries: useful. Next steps: vital.
You can ask Computer to summarize a ticket, sure. But you can also ask it to suggest next steps to help fix an issue. And because Computer learns from every resolution, those suggestions get smarter every day.
Choose the AI teammate that handles time-killing tasks
Data entry distracts you from customers. Computer automates tasks like tagging, routing, and record-keeping, so you can spend more time making people happy.
Manual triage: get outta here
Computer can analyze new tickets, map them to the right product part, and identify the type, subtype, and severity – all automatically. No more time-burning manual triage.
Skip all the click-click-clicking
Computer to reassign ticket owners, update fields, adjust severity, edit tags, clone tickets, and more. So you can skip all that click-click-clicking – and focus on solve-solve-solving.
Less tab-jumping. More fist-bumping.
Spin up issues in Jira… Link tickets in Salesforce… Log updates for your team in Slack… All just by asking Computer. Even better: Computer automatically updates your external systems.
COMPUTER IN ACTION
Choose the AI teammate that works on your behalf
Computer is always working, always solving. It minimizes repetitive work by finding connections between similar issues. Alerts you about at-risk tickets. And spots – then fills – gaps in your knowledge base. Easy.
Detect sentiment. Dodge ★☆☆☆☆ reviews.
Computer scans all live tickets and detects sentiment in real time. It also reviews customer history and, if necessary, surface risks of negative public feedback before a customer takes their complaint to social media.
CONNECT YOUR TOOLS & DATA
Connectors for customer support teams
CONNECT YOUR TOOLS & DATA
No other AI solution integrates the data from your tools, apps, and other systems like Computer. Because no one else has Computer AirSync, and Computer Memory. Why does no one else have them? Well, we invented them, and patented them.
USE CASES
How teams use Computer
USE CASES
Computer was designed with your teams in mind. We've built the connectors and optimized the day-to-day work, so you can start seeing value from day one.
USE CASE
Service desk automation
Automatically resolve IT tickets without human intervention. Computer's service desk agent answers questions, resolves issues, and keeps employees productive – 24/7.
USE CASE
Customer support resolution
Improve resolution rates across every channel. Computer's customer support agent handles questions, takes action, and escalates complex cases to the right expert.
USE CASE
Sales teams
Don’t let admin work steal your selling time. Computer preps you for important meetings, summarizes your pipeline, and updates that pesky CRM – so you can focus on closing deals.
USE CASE
Operations teams
Projects move faster when status updates don’t slow you down. Computer tracks progress, surfaces risks early, and handles status updates.
Computer+ Apps
Our Customers
Initiatives
