Automate work item approvals through integrated Slack and email notifications. Get instant decisions from managers and eliminate approval delays in your processes.

Features

• Stage-based automation Automatically triggers approval requests when work items move to designated approval stages
• Dual notification system Sends approval requests simultaneously through Slack and email for maximum reach
• One-click decisions Stakeholders can approve or reject work items directly from Slack or email without logging into DevRev
• Tag-based conditional approval Automatically moves stages of the tickets based on the tag. One can add no stage change tag to stop the stage transition.
• Real-time status updates Instant feedback on approval decisions with automatic ticket updates

Installation

1. Add the Slack Email Approval Workflow snap-in from the DevRev Marketplace to your environment.
2. Configure the required Slack credentials (signing secret and agent token) in the keyrings section. Please ensure agent has necessary scopes.
3. Set up SendGrid API key for email functionality.
4. Configure the approval workflow stages in the snap-in inputs.
5. Customize additional settings like support email, organization domain, and support portal URL, no stage change tag.