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LoginBook a demo
Mathangi crafts content that converts and connects, using clear writing to bridge the gap between products and people.

Mathangi Srinivasan

Member of Marketing Staff

author
Mathangi crafts content that converts and connects, using clear writing to bridge the gap between products and people.
What is a knowledge base? How to build & manage in 2025
9 min readWhat is a knowledge base? How to build & manage in 2025
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Mathangi Srinivasan

Customer service voice: Strategies to choose with examples
12 min readCustomer service voice: Strategies to choose with examples
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Mathangi Srinivasan

Why Customer Perception Matters & How to Influence It Positively
13 min readWhy Customer Perception Matters & How to Influence It Positively
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Mathangi Srinivasan

Omnichannel analytics: A complete guide [2025]
15 min readOmnichannel analytics: A complete guide [2025]
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Mathangi Srinivasan

Top 10 Essential Help Desk Practices
12 min readTop 10 Essential Help Desk Practices
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Mathangi Srinivasan

Best cloud based ticketing system for 2025
9 min readBest cloud based ticketing system for 2025
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Mathangi Srinivasan

Personalized customer service: What it is and why it’s essential in 2025
14 min readPersonalized customer service: What it is and why it’s essential in 2025
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Mathangi Srinivasan

Customers expect personalization–AI is making it possible 'literally & figuratively'
17 min readCustomers expect personalization–AI is making it possible 'literally & figuratively'
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Mathangi Srinivasan