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DevRev is an AI-native modern support platform that is scalable, customizable, easy-to-tune, and enriched with product and user data

DevRev Editorial

AI-native support platform

author
DevRev is an AI-native modern support platform that is scalable, customizable, easy-to-tune, and enriched with product and user data
DevRev on DevRev: How essentialism leads to craftsmanship
3 min readDevRev on DevRev: How essentialism leads to craftsmanshipDevRev Editorial
What does personalized customer support mean? Benefits & strategies
8 min readWhat does personalized customer support mean? Benefits & strategiesDevRev Editorial
What Is customer self-service software? 11 best tools for 2025
15 min readWhat Is customer self-service software? 11 best tools for 2025DevRev Editorial
How design shapes AI: A q&a with Georg Petschnigg on joining DevRev’s board
6 min readHow design shapes AI: A q&a with Georg Petschnigg on joining DevRev’s boardDevRev Editorial
AI in SaaS: Retrofit or redesign?
10 min readAI in SaaS: Retrofit or redesign?DevRev Editorial
Effortless 2024: Where AI and Design join forces to redefine work
7 min readEffortless 2024: Where AI and Design join forces to redefine workDevRev Editorial
The Best Customer Engagement Software: 12 Tools to Try in 2025
12 min readThe Best Customer Engagement Software: 12 Tools to Try in 2025DevRev Editorial
GPT-3 and AI: The future of customer support
9 min readGPT-3 and AI: The future of customer supportDevRev Editorial
The 9 Most Popular HubSpot Alternatives and Competitors for 2025
12 min readThe 9 Most Popular HubSpot Alternatives and Competitors for 2025DevRev Editorial
Help Desk vs. Service Desk: Which One Is Right for Your Business?
6 min readHelp Desk vs. Service Desk: Which One Is Right for Your Business?DevRev Editorial
What is service request management?
11 min readWhat is service request management?DevRev Editorial
Beyond textbooks: AI companions on the journey from college to career
3 min readBeyond textbooks: AI companions on the journey from college to careerDevRev Editorial
How to Use Canned Responses for Faster and Better Support
10 min readHow to Use Canned Responses for Faster and Better SupportDevRev Editorial
7 Key Strategies to Strengthen Your Customer Service Approach
8 min read7 Key Strategies to Strengthen Your Customer Service ApproachDevRev Editorial
Best Support Ticket Software: 10 Tools to Streamline Your Help Desk
12 min readBest Support Ticket Software: 10 Tools to Streamline Your Help DeskDevRev Editorial
Enterprise Helpdesk Solutions: How They Improve IT Support & Efficiency
15 min readEnterprise Helpdesk Solutions: How They Improve IT Support & EfficiencyDevRev Editorial
DevRev appoints Amit Kumar, seasoned technology investor, to its Board of Directors
3 min readDevRev appoints Amit Kumar, seasoned technology investor, to its Board of DirectorsDevRev Editorial
The importance of user feedback in software development: [Importance, strategies & process]
6 min readThe importance of user feedback in software development: [Importance, strategies & process]DevRev Editorial
10 Key SaaS customer success metrics you should know in 2025
18 min read10 Key SaaS customer success metrics you should know in 2025DevRev Editorial
What Is Self-Customer Service and How Does It Improve Support?
12 min readWhat Is Self-Customer Service and How Does It Improve Support?DevRev Editorial
What Is Customer Intent and How It Can Drive Your Marketing Strategy
8 min readWhat Is Customer Intent and How It Can Drive Your Marketing StrategyDevRev Editorial