Akhil, an enthusiast and visionary in product development and Go-To-Market strategies, shines as a leader with a creative and strategic mind.
Akhil Kintali
Product Marketing at DevRev
Articles by the contributor
Effortless New York '24: Recapping DevRev’s tech conference
On May 2nd, DevRev organized Effortless New York. It was the coming together of minds at the forefront of customer experience, support, AI, and design.
DevRev’s email evolution powers smarter customer support
DevRev's latest upgrade to its email experience offers an easier, faster, and smarter way for your support agents to work.
Why omnichannel experience is a non-negotiable in modern support
Discover how omnichannel support boosts customer retention, enhances efficiency, and transforms fragmented service into seamless experiences.
Customer Support: Your secret weapon to boosting user satisfaction
In this era of SaaS sprawl, customer experience is a strategic mandate for modern tech companies. By investing in customer support, businesses stand to improve their customer loyalty and satisfaction, which in turn boosts profitability.
No spam, Sherlock: Elementary AI solution
Spam Shield snap-in offers smarter spam control so that you can ditch the rules and let AI handle the clutter.
Pitfalls in bolting AI agents onto legacy platforms
In the race to leverage AI, many businesses want to integrate AI agents with their existing infrastructure. While this offers quicker implementation, it's crucial to consider the data challenges that can arise when bolting these sophisticated tools onto legacy platforms.