Pricing
Pricing made simple

Transform your product and customer experience with In-App Engagement, Observability, and Monitoring.

AI powered search

Free

The easiest way to get started with AI

Embed GenAI powered Search across your website, help center, & mobile/desktop experience

  • GenAI powered search

  • One simple SDK

Pay as you go

Popular

Flexible

AI + Engage + observe, better together

Seamlessly add user engagement & observability with the same SDK integration

  • AI powered search & deflections

  • In-app Agents

  • Product and support observability

  • Session replays

Ultimate

Let’s talk

Scale with PLuG’s most advanced functionality

Understand your user wherever they are, with volume discounting

  • Conversion drop insights

  • Advanced Session Filtering

  • Heat maps

  • Enterprise-grade security, compliance, controls, and policies

Pay as you go pricing

Try then buy. Every feature and capability enables you to experiment with next-gen functionality to transform your user experience.

Customer engagement

Search, chat, nudge, track, and session record your users all in a single powerful SDK.

Gen AI powered In-app search

Get started with the Search Agent for free and resolve your customer queries with personalized results and suggested articles.

Pay as you go

Free

  • GenAI powered search

  • Relevance ensured with RAG

  • Flexible knowledge graph

Turing answers

Turing Answers delivers a custom trained LLM to deflect customer requests. No rules and no human intervention required.

Pay as you go

$50

per 100 deflections

  • First 100 deflections free

  • Advanced Support Automation

  • Autonomous or suggestion modes

  • Track deflections and conversations

Ultimate

Custom

  • Fully customizable prompting

  • Advanced analytics

  • Full brand customization

  • Prompt engineering support

Sessions and Analytics

Turing Answers delivers a custom trained LLM to deflect customer requests. No rules and no human intervention required.

Pay as you go

Coming soon

  • Sessions recordings

  • Funnel analysis

  • Heatmaps

  • Comprehensive privacy controls

Ultimate

Custom

  • Customizable prompting

  • Advanced analytics

  • Full brand customization

  • Enterprise-grade security, compliance, and controls

Monitoring ultimate

Bring product insights from every customer conversation, social media post, and app review with advanced clustering and summarization.

Frequently asked pricing questions

Yes, PLuG let's you get started free.