blog

Discover the Power of Integration with AgentOS- Part I

4 min read

Last edited:  

Discover the Power of Integration with AgentOS- Part I
Abhinav Singh
Abhinav SinghProduct Marketing @ DevRev

In the previous blogs we have spoken about the various aspects of AgentOS.

Enterprises are constantly navigating a web of tools, platforms, and systems, on average an enterprise has a tech stack of 600+ different tools across the org. The need for seamless integration has become a critical factor in maintaining efficiency, driving innovation, and staying competitive. However, achieving this level of integration can feel like searching for the holy grail in a sea of disconnected data and processes. Introducing AgentOS, DevRev's AI-native platform that not just integrates but harmonizes every aspect of modern business operations.

The Challenge of Disconnected Systems

Many enterprises today find themselves drowning in a flood of disparate systems, siloed data, and fragmented workflows. The customer information is scattered across multiple databases, and teams are bogged down by manual processes that impede progress rather than foster it. This is not just an operational inconvenience; it’s a roadblock to growth, and customer satisfaction. Recognizing this, AgentOS was developed from the need to unify and streamline these disconnected systems, allowing businesses to operate with agility and intelligence.

Data Migration: The First Step Towards Breaking Data Silos

Data integrity and compatibility have often plagued migrations from once system to another. To solve the issue of fragmented systems, the first step is often to consolidate data—a challenge that AgentOS tackles head-on with its powerful Airdrop feature. Think of Airdrop as a maestro conducting an orchestra, ensuring that data flows smoothly from one system to another, preserving its integrity and maintaining crucial relationships along the way. By orchestrating data migration with such precision, AgentOS ensures that businesses don’t just move data; they transform it into a unified foundation for all their operations.

Further Airdrop-as-a-Service (ADaaS) empowers developers to create bespoke data migration solutions that handle even the most complex scenarios with finesse. It’s not just about moving data; but also mapping information in perfect sync with your business’s needs.

Build your own Knowledge Graph with your Business Context

Utilizing the data migrated, AgentOS creates a knowledge graph for the enterprises. A knowledge graph is a central knowledge hub organized around your product, customers, and people. It establishes relationships, infer context, and create meaning from disparate data sources which helps in improved data discovery and accurate search, fast analytics and insights and personalized workflows.

Custom Objects: Crafting Data with your Business Context

Enterprises frequently need to expand their data models to include specific business information, and this is where Custom Objects become essential. Both internal helpdesks and customer service teams often need to track assets or equipment, and maintaining an asset repository is crucial for these operations. Standard objects may not cover all the unique data needs of a business. Custom Objects allow companies to create tailored data structures that fit their exact requirements.

Once Airdrop has consolidated your data and AgentOS has built the Knowledge Graph for your business, the next logical step is to contextualize it with your unique business reqs. This is where Custom Objects come into play, allowing businesses to mould their data into structures that perfectly align with their unique operations. Custom Objects help to create specialized customer profiles, custom tracking systems, or any other data architecture that speaks directly to your business needs. By providing this level of customization, AgentOS ensures that your data isn’t just accessible—it’s actionable.

In part two of the integration prowess of AgentOS, we will talk about how you can also now make sense of the data once moved to DevRev for your business needs.

This is part 7 in a series of blogs, case- study, white-paper and podcasts on “AgentOS & its capabilities”. Stay tuned…

Abhinav Singh
Abhinav SinghProduct Marketing @ DevRev

Product Marketing @ DevRev